Frequently Asked Questions

Pricing depends on whether your move is local or long distance. Local moves are billed hourly based on the total time worked. Long-distance moves are typically priced as a flat, binding rate. 

For local moves, the hourly rate is calculated based on the number of movers and moving trucks needed for the job. 

We do not charge extra for additional stops, stairs, or similar access conditions. 

Yes! We provide free, no-obligation estimates based on the information you share. 

No. We pride ourselves on upfront, transparent pricing. All rates and fees are clearly explained in your moving agreement. If the scope of your move changes, just reach out—our team is always happy to help! 

For local moves, a deposit of typically $100–$200 is required to secure your move date. Deposits become non-refundable if a move is canceled and not rescheduled with fewer than 5 business days’ notice. We understand that things happen and are always willing to work with customers—please contact our office if circumstances change. 

Deposit amounts and refund policies may differ for long-distance moves.

For local moves, payment is due in full at completion of the move. We accept credit/debit cards, Zelle and cash. Personal checks, American Express and Cash Apps are not accepted. A 3.5% processing fee applies to credit/debit card transactions.

For long-distance moves, accepted payment methods and terms may differ (including deposit and refund terms)—please refer to your long-distance agreement or contact our office.

We recommend booking as early as possible, especially during peak moving seasons, to ensure availability.

Move length varies depending on the size of the move, distance, access conditions, and services requested. Local moves are billed based on actual hours worked.

Yes. Local moves are subject to a 3-hour minimum, plus a standard travel fee.

Please notify us as soon as possible. Date changes are subject to availability and the terms of your moving agreement.

Yes. Weekend moves are available, subject to scheduling and availability.

Moves typically proceed in most weather conditions, and our crews take every precaution to protect your belongings and property. That said, FLYT reserves the right to reschedule a move due to inclement weather. The safety of our moving crew and your family is our top priority, and if we believe weather conditions create unsafe moving conditions, our office will contact you promptly to discuss rescheduling. 

Yes. We offer full and partial packing services upon request. Please call our office for more details. 

Yes. Packing materials may be provided upon request.

Yes! Our movers will handle basic disassembly and reassembly of standard furniture to help make your move as smooth and stress-free as possible.

To help your move go smoothly, please have items ready for transport, clear walkways, arrange parking, elevator access, or loading docks as needed, and label any fragile boxes.

Yes. FLYT Moving & Storage is properly licensed and insured for both local and long-distance moves.

We use professional moving equipment, protective materials such as stair runners and moving pads, and highly trained crews to help protect your home and belongings throughout the move.

In the unlikely event that something is damaged, please contact our office and our team will be happy to assist. You can also email us at sales@flytmoving.com.

Long-Distance Disclaimer: Policies regarding deposits, pricing structure, refunds, and cancellation terms may differ for long-distance moves. Please refer to your long-distance moving agreement or contact our office for details.